We have created technology that takes-over menial tasks, speeds them up and adds levels of accuracy unheard-of until the advent of computers.
So why is it that we are still task-focused when it comes to our staff? Not that task definition and measurement is not important; it is critical. However, you employ human beings, not computers; human beings that are able (and to let you into a secret, are rearing to add their purpose and passion to the task at hand) to do those tasks and add so much value, if given latitude and when empowered.
How do you best leave your competition in the dust, when you are in the same industry, more-or-less offering the same products and services with a similar cost base? The no-brainer answer is by improving productivity.
Aldo Grech CxO Consulting
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